No, we are unable to offer refunds or cancellations. I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. ProductReview.com.au has affiliate partnerships. Wed 8 Mar, 23. By the 10 days, I meant that they said I would he given the money 10 days after the match. Dont go near it- use Tixel if you can instead. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. I listed three tickets for one of the Manchester united football matches that occurred last month. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. These cookies are set by our 3rd party analytics tool, Segment. I don't have an email address or access to a computer. Has pictures/video. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. I tried it today and was able to remove my tickets from listing. Authentic and Verified. October 1, 2019. ?DO NOT BUY TICKETS FROM TICKETEK! loud house bad luck crossover fanfiction. Set the price. I am yet to receive any money and there is no where to contact anyone. I am a bot, and this action was performed automatically. I have not been paid yetI have taken the matter to the Dept of Fair Trading. It offers 100% ticket guarantee on all its orders. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. Less missing out, more going out. tickets, mobile tickets (special links) or Ticketek app tickets. I check in next day 2 min before noon and suddenly there's already a queue! Lasttix offers promotional services . 2 minute read. Why does Ticketek Marketplace charge fees? $148.60. If this actually happens, how are you going to book the tickets? I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. We accept email I sent a message via the website and got the pdfs a day or so later. It doesn't say "From $41" or "$41 plus applicable fees". StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. I think their website is unclear though so they should fix it, Terrible website. 2 minute read. The $41 itself doesn't have any superscript that leads to an explanation. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Not all event tickets will be available to . * They also charged me $100 administration fee (for what?!) General 1. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . . The lounge open 30 minutes prior to the main arena doors on an event day. Press question mark to learn the rest of the keyboard shortcuts. ticket, I offered a ticket for sale; it was purchased within minutes. I had to take a morning off to get these tickets for my daughter. Check out the Ticketek Marketplace site for more information. A complete waste of time & effort & should be reported as a scam. All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. We've got your back: all you have to worry about is getting to the concert on time. 10 business days I think is more than fair. Log in to your account and click on View our waitlists on the homepage. 6. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Fred Jewelry Pretty Woman, to save these credentials. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. In short, both companies offer platforms that are easy to use. Your email address will not be published. I followed all the steps; uploaded the ticket - exactly as I received it from the vendor. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Ticketek acts as a good global leader with technology in ticketing. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Why does Ticketek Marketplace charge fees? * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! (A .pdf).The transaction was finalised. It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. 2023 Trustpilot A/S. $200 Negotiable. I sold my tickets on Gum Tree with mo problems at all. Sell tickets directly from your Ticketek Account. Did it take long. NBATickets.com Official Tickets Marketplace. ago. It's a great practice to set a temporary password in your Ticketek account before doing In the unlikely event that there are any issues, we will find you comparable or better tickets. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. You get to buy in-demand tickets at face value prices mostly. Please respect this by keeping the discussion on topic, and devoid of any political material. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. The new platform will go live later this month at www.marketplace.ticketek.com.au. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. Requesting a Refund. The last step involves you deciding how you would like to get paid for the ticket. Pay lower fees. Theyre so damn dodgy. for everything it works for mobile tickets, it works for print-at-home tickets as well I will never purchase anything with you again. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. I replied and asked for a direct line or email address to speak to management/no reply since. I have sold tickets and they are not releasing the money as the show is not until 11/23. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. How is scalping allowed, who is the ombudsman I can go to for this? Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. Ltd. All Rights Reserved. protection to both sellers and buyers protecting fans from scammers and time-wasters. Why does Ticketek Marketplace charge fees? price. Easy as. to then often have to go to their desk at the venue to follow up the issues. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. Absolutely shocking customer service. 2. If you've forgotten your account details, never fear we also . I only contacted them about it 4 days ago. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. Ticketek, Eventbrite and many more. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. Mar. I had a similar experience in May-June, it seems like theyre still struggling. integration means you can list tickets for resale directly from your Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". Ticketek claims to offer you thousands of different experiences in live events across your liked categories. "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. short-changed. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. TEG has today announced the launch of Ticketek Marketplace, an ethical ticket exchange for Australian consumers. Have consumer affairs gotten back to you? They Having the same problem. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Complained via customer care webform which didnt even have an option for the relevant event. Please note there maybe no replacement for General Admission tickets. Press question mark to learn the rest of the keyboard shortcuts. Safe, Fast and Verified Trusted by event lovers around the world, No wonder people resort to scalpers!! Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! to then often have to go to their desk at the venue to follow up the issues. So thanks very much! Does this mean there's actually no tickets left? They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. remembered as you explore the site, as well as assisting in security Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. you can just upload the file on this page and in a few clicks your listing will be live. You can also reach out to them through @TicketmasterCS account on Twitter. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. Both Ticketmaster and Ticketek offer platforms that are easy to use. Functional cookies $100. Our So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. We will then issue the buyer with a new ticket that will have a new barcode. I tried selling my tickets there and they never got purchased. No contact, no reply, nothing.You have stolen money from thousands of people who need it. . No reply emails or any form of communication. ticket resale 676,100 fans safely resold tickets. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? The working of Ticketmaster is similar to any other trusted marketplace. Save my name, email, and website in this browser for the next time I comment. 3 hours ago. When Ticketek get back to you, it will come through as an email. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). issues and conforming to regulations. Yes, you can get them online with values ranging from $25 to $250. We use dedicated people and clever technology to safeguard our platform. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. . But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. This post has been marked as non-political. Always come back with request for more info. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Then I sold them in minutes on Tixel. original The first payment may be due at the time of purchase. In the end I went to consumer affairs and they got it sorted. All; . I was certainly given the runaround by others who I had dealt with. In business since 2010, we are the original broker services automation platform. A: No, all tickets are only available within 72 hours of the performance date.