I've ordered from Selfie Leslie before and have always been impressed with their inventory. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I've had typically good experiences (and added some staples to my wardrobe) with reputable brands I already know. 11,341 posts. They were really kind and wonderful also. Final sale items are sold "as is" without warranty. If a court decides that applicable law precludes enforcement of any of this paragraphs limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. Just make a new purchase through the return portal for the size/style you would like. Voice your opinion today and hear what 541 customers have already said. (12pm PST cutoff for same day dispatch, Monday - Friday). While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. Store credit is issued within 2 weeks once the package is delivered. So you end up getting a lot less back then what you originally paid for the item. I have ordered the wrong item/size by mistake. The brand offers clothing that is feminine, flirty, and stylish. And they gave us a 20% discount for our next purchase! If you still have specific questions about a fit of an item or measurement guidelines, please email our Customer Service. I'm so thankful for such amazing customer service and ensuring my concern had been taken care of. Size: XS Selfie Leslie. However, their website makes it look like the final sale items are easily returnable. For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. I will be returning to buy more clothes! Fashion can do wonders in exemplifying your personality and moodwhich is why its important to fill your hangers with aesthetically-pleasing clothes. Were independently supported by our readers and we may earn a commission when you buy through our links. International orders do not qualify for return/exchange. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge. If so, customers can head over to selfieleslie.com to see what they have in store. For more information on our return and exchange policies, . Unfortunately, we are not able to change the items in an order once the order has been placed. Powered by Happy Returns If you have any problems with your delivery, please reach out to the carrier directly to resolve the issue. Please note that orders are not shipped on the weekends or holidays. See our Shipping Page for more information! So much better and up to date than a lot of stores. Packages are rarely lost; however, if a parcel does not arrive, please contact the carrier to resolve the issue. One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. PayPal is an excellent payment choice for those who do not have a credit card issued by the vendors above. Just make a new purchase through the return portal for the size/style you would like. Gorgeous gorgeous girls deserve the best wardrobe. Don't trust the positive reviews. However, other shoppers do adore Selfie Leslie and its styles despite the higher prices. In general, customers are satisfied with their purchases from Selfie Leslie. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. i ordered my graduation dress, my graduation party dress, and now a cocktail dress from them, and each product feels high quality and each comes in within a reasonable time. I received a fabulous chocolate brown dress days before attending a wedding. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. I had a great customer service experience with Team Selfie Leslie! Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. No, Selfie Leslie does not offer free returns & exchanges. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). Here are 8 tips for writing great reviews. Probably one of the worst websites I've ever ordered from. Notice shall be sent to the following addresses: 9595 Wilshire Blvd., Suite 406 Beverly Hills, CA 90212 ATTN: Gerard Soussan. By consenting to Selfie Leslies SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. my favorite online boutique for sure ! Check Selfie Leslie's website to see if they have updated their free returns & exchanges policy since then. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. Worst online shopping experience ever! Prices are less than $150! You are responsible for maintaining and promptly updating account information for accuracy and completeness. The contents of our website are intended solely for yourpersonal, noncommercial use. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! Will I have to pay International Taxes & Duties? We ordered another dress, which came quickly and she absolutely loves it! This is my third time ordering from Selfie Leslie and im really pleased!! The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. | T&C'S You'll receive a one-time opt-out confirmation text message. It shipped SUPER fast, and I loved the style, design, & quality. Im unsure about a size and have a fitting question -- how do I find this information? Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. The biggest highlights of Selfie Leslie are the affordable wedding attire the boutique offers, as well as the nice collection of cute skirts. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. To the extent that you cannot resolve any Dispute through the Informal Dispute Resolution Procedure described above, a Dispute shall be resolved through binding individual arbitration. Selfie Leslie is a form of fast fashion, so it is not very sustainable. Added by peggie12345. Anyone can write a Trustpilot review. Selfie Leslie ranks 882ndamong Women's Clothingsites. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. Returns are expensive and you can only get store credit to but more shoddy clothing. Message frequency varies. I purchased 3 dresses here and had to have help returning one. Its just a bummer because if you never receive the package you just lose however much money you spent trying to look cute. Selfie Leslie is an online boutique that primarily focuses on selling dresses, but also offers other trendy clothing for women. If you havent received an email from us, please be sure to check your junk mailbox. (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). Although One & Only Collective makes every effort to respond quickly to applicable email messages, we are under no obligation to respond to all pieces of correspondence received through this site, maintain your submitted comments in confidence, or pay compensation of any kind for your comments or submissions. To initiate this process, buyers must scan the QR code found on their package to get started. Thank you. Shop our selection today for on-trend looks youre sure to adore. Cute styles but really poor quality considering the price. There is no mention of sustainability or ethics regarding Selfie Leslies clothing on the website either. glitter6509. Please see our Shipping Page for more information. THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Selfie Lesliepartnered with Happy Returns to offer box-free, printer-free, and sustainable returns! They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. Store credit and gift cards are final sale. By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. I am so happy and cant get over how helpful and communicative your team is. We disclose this in big bold font on our shipping page and link directly to this page from our checkout. The item I want is sold out or no longer available -- what do I do? The quality of the dress was great, just did not fit my style I was going for at the time. We use dedicated people and clever technology to safeguard our platform. Constructed in stretch fabric and adjustable straps, theres no need to worry about future food babies. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. June was a very busy month for me. Were sorry to hear that you want to return your items. NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. Its dyed in bright rouge, which makes for the perfect Valentines day ensemble. By using our website, you will not obtain any ownership or intellectual property in any item or content on the website. 10%. Get Code. When I try to track my order there are no available details? OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. Wonderful wonderful customer service is the most important, thank you! To begin the online return process, please log-in to your account and navigate to "Order History.". The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. 2023 Selfie Leslie Australia Im so happy with this purchase the material feels like its good quality and the dress fits me like a glove, I would definitely recommend buying this dress, one customer wrote for the Bambi Ruched Mini Dress Red. The biggest pain point seems to be the long-term quality of their dresses, as many shoppers said their orders were not as good of quality as they expected based on the price they paid. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. I ordered three beautiful dresses from Selfie Leslie and I loved them all. And even better, USPS ended up delivering the package the next day and I couldn't be happier with my purchase :). First of all, I am sad that my items didnt work out for me, but the inventory and options that Selfie Leslie has is amazing. I am looking forward to maybe a Store near me opening up in the Future. 2023 Selfie Leslie If you refuse a shipment from Selfie Leslie, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Selfie Leslie. Return Requirements My package said it was returned to sender and unfortunately the item was out of stock. This amount will be deducted from your merchandise refund. Anyone can write a Trustpilot review. (Delivery could take longer for more remote regions.) When it doesnt, we want you to know that Leslies is committed to making it right. Hi Erin, we're sorry that you are not 100% satisfied. Very poor policy for online shopping. Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. As photographed on me, even the XS doesnt fit me whos a size S. I have made couple other previous purchases and wasnt disappointed until now. Most US orders ship within 1 business day of purchase. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. So we were given a full refund and told to not worry about shipping the damaged dress back. I appreciated their willingness to work with me! Our return policy dictates that the item must be returned within thirty days of the original purchase. Amazing Customer Service and products!!! Its worth noting in this Selfie Leslie review that the brand accepts Mastercard, Visa, JCB, American Express, and PayPal. We know, however, that sometimes things don't turn out perfectly. Click "Start your Return" below to begin your return. All arbitrations shall proceed on an individual basis. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). To ensure your order is shipped first before all other standard orders, we recommend purchasing the expedited handling option. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. they took the time to show me the picture if the product from the warehouse when i asked about verification of the color, Okay I really, desperately needed a dress for a dear friends wedding. For instance, I found several discount codes on the brands website. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. Thank you for shopping with Selfie Leslie. Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. Some of our styles are known to fly right off our online shelves. Hello. The package came pretty fast so Ill give that part a 1 star. If you use any SelfieLeslie.com service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Store credit cannot be converted back into a cash/card refund. Need to exchange? It goes against our guidelines to offer incentives for reviews. Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. Check out what 597 people have written so far, and share your own experience. Speaking of quality, every product on the Selfie Leslie website offers reviews, so customers advise taking a look at them before deciding to purchase. Please note that items ending in $xx.50 are Final Sale. Non-Selfie Leslie items sent to us will be donated upon receipt. | PRIVACY POLICY. Extra 25% off final sale. | T&C'S Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. Date of experience: June 17, 2022 Princess Polly, White Fox, Motel Rock). price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. I decided to email the selfie leslie team to see if I could get some sort of help. But it is very far from truth. Hi Tuesdee, we apologize that your experience was not pleasant. My girls received Christmas gifts which did not fit. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! International shipping is a flat fee of $39.99. Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. This website is protected by copyright and applicable trade dress. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. Thank you for visiting www.selfieleslie.com. Not their fault, but I needed to exchange. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. . I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. I am looking forward to maybe a Store near me opening up in the Future. Rating: 6.5/10 . I'm so excited to receive my new items! I ordered a dress, got it in, and it just did not look great on me. Join the SMS Club & Save 15% OFF your order! All merchandise must havealltagsand hygienic liners attached. This especially bodes true for online shops where in-person try-ons are not offered. We accept Visa, Mastercard, American Express, and JCB. I highly recommend Selfie Leslie! Your use of the Service constitutes your agreement to these terms and conditions (Mobile Terms). Its baggy and so not flattering. Customers are urged to hold onto proof of postage as we are not responsible for lost and/or misdelivered packages. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. Selfie Leslie offers lots of different skirts including: midi skirts, print skirts, maxi skirts, and mini skirts. Hello. The black dress got here within 48 hours and I got soooo mani compliments at the wedding! If shes not writing, shes probably reading, re-watching Charmed (1998) for the fifth time, perfecting her latte art, or playing Pokemon Go (yes, its still a thing). Refunds will be issued to the original payment method. Companies can ask for reviews via automatic invitations. Please note that we disclose . Floating By Plunging Neckline Mesh Overlay Midi Dress Sage: Buyers can subscribe to their newsletter to receive, Customers can also shop at the brands sale outlet, where they can find items at a discounted price. At Leslie's, we take pride in the quality of our products. Based in California, this clothing brand is quite adept in following trends. 15% off final sale items. I bought a $90 dress and one of the seams split open after one wear! The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. One was chosen as my graduation dress, but I lost track of time and was late to return the other two dresses. I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. If you get a new mobile number, you will need to sign up for the program with your new number. Fortunately, the brand is quite active in addressing buyer grievances. They helped me with return labels and a refund. You and One & Only Collective Inc. expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement, which shall be governed by, interpreted, construed, and enforced per the Federal Arbitration Act and, where applicable, the laws of the State of California. Merchandise must be delivered back to our warehouse or dropped off at theReturn Barby the 30th dayfrom the original purchase date. We have done our best to display as accurately as possible the colors of the products shown on the web site. Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite. A tracking number will be provided to you via email once your package has shipped from our warehouse. Drop it off at any FedEx location to be shipped back to us. Generally, there havent been too many complaints about Selfie Leslies quality of clothing, but customers do think its pricey for similar quality that can be found for cheaper at other fast-fashion department stores. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). It is without saying that buying Selfie Leslie dresses is an awesome experience, I highly recommend it. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . Join the SMS Club & Save 15% OFF your order! Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes . Any original shipping and handling fees are non-refundable. They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. Its so soft and comfortable!!!!! The Selfie Leslie team responded quickly to my email regarding a return. Considering that this number is see-through, I suggest adding a silk slip or pasties underneath for some modesty. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Also, items discounted at more than 40% or non-refundable. Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. Eligible online returns will receive a shipping label via email that you'll print and attach to your package. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. They were super understanding and made me feel a lot better. Do you agree with Selfie Leslie's 4-star rating? I trust this company and im continue to have my selfie leslie collection. Shipping times may vary due to the availability of merchandise. We also ensure all reviews are published without moderation. The fashion industry is home to thousands of clothing brands. | PRIVACY POLICY. Selfie Leslie offers a 30-day return policy. A $9.75 RETURN FEE applies for all REFUNDS. The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. Reply from Selfie Leslie. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). And I thought I ended up with a L but checked my order confirmation and it was XS. $50 - $60 for tops. I've made a return, will you refund my delivery charge? Selfie Leslie AU Returns. Pretty looking dress on the website however!! Its a definite yes. Thank you for shopping with Selfie Leslie. Buyer Beware and avoid Selfie Leslie. Very responsive and super helpful. We want to make sure that each of our customers receives the perfect item in their perfect fit. One of my friends already asked to borrow it lol, one reviewer shared for the Reinhart Floral Asymmetrical Mesh Dress White. By consenting to Selfie Leslie's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. When trying it on the zipper broke and I was super sad because I loved the dress so much . Selfie Leslie Reviews: What Do Customers Think? Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. While we welcome your comments and feedback regardingwww.selfieleslie.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information through this website or any email connection. If so, Selfie Leslie offers a 30-day window for returns. So, is Selfie Leslie legit? The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! Check out what 541 people have written so far, and share your own experience. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. Selfie Leslie is all about Instagram fashion. Selfie Leslie is a bit pricey, and some customers think its not worth it considering its easy finding a similar alternative. Prices for dresses at Selfie Leslie range from $50 to around $100. Verification can help ensure real people write reviews about real companies. Sophie Diego is a Toronto-based writer who loves all things related to beauty, skincare, and fashion. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Selfie Leslie offers a 30-day return policy. Send us an email and we'll help you with this matter. Local countries' Taxes and Duties are the responsibility of the customer. Case in point, Selfie Leslie offers dresses, tops, bottoms, and accessories galore. Hi Michelle, we're sorry that you are not 100% satisfied. (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). That being said, if USPS cannot get a signature for delivery, then they will attempt a redelivery once you reschedule it. The Floating By Plunging Neckline Mesh Overlay Midi Dress Sage costs $100 in total. We think its worth checking out because there are some really cute items on the website, but its nothing you couldnt find anywhere else (and for cheaper). As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! exclusions: use vpn. Constructed with layered mesh to provide a dreamy silhouette, this number can be re-worn time and time again after the ceremony. Unrealistic return policy. Please obtain a google maps API key and put it in Site Preferences! Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. Companies can ask for reviews via automatic invitations. Customer support answered really fast and gave me a solution! In the event that a product is listed incorrectly (e.g. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Brunch outfits usually consist of pastel colors and romantic silhouettes. All orders shipped within the US should normally arrive in 3-5 business days. They are NOT customer service oriented IN THE LEAST !!! I would recommend avoid this website as returning items is time consuming and costly. Of course I wasnt home. International orders do not qualify for return/exchange. Cant say enough about customer service. Keep reading, as in this Selfie Leslie review, Ill take an in-depth look at the company, its products, customer ratings, promotions, and more to help you decide if theyre worth checking out.