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Who we are

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ThoughtBurst is a new business consulting organization with a focus on providing trusted advice to organizations, which require help in transforming their customer-facing operations. In particular,  we focus on helping our clients plan for, execute and manage significant transformation efforts.  ThoughtBurst provides clients with expertise in the development of business strategies, in the assessment of customer-facing operations, and in the design, implementation & program management of solutions:

We are based in Indiana, and have access to a large pool of highly skilled and very experienced consultants, which comprises of both ThoughtBurst employees and virtual consultants.

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Our Focus

Our clients are primarily organizations in the Financial Services, Media, Healthcare, Technology, Manufacturing, Telecommunications and State Government sectors

Our mission is to help successful companies become even more successful by helping them drive improved business results.

More information on how we could help you achieve this can be found on our "Helping our clients" page. 

The "Services overview" page introduces the ThoughtBurst services framework which describes the mix of services we offer.

Furthermore, the C-SOAR Methodology and The RCM Model pages outlne respectively our methodology and the model we use for undertaking our engagements.

We strongly believe in the adage that you "...can't improve what you don't measure".  We therefore consider the establishment of appropriate success metrics and a clearly understood measurement system as a critical component of any program or initiative

picture showing improving business results

Our Differentiators

Trusted advice from experienced people - all core consultants have a minimum of 5 years in industry AND 5 years of consulting experience.

Near-term results and long-term sustainability - All recommendations will be actionable, based on experience and be focused on near-term results - Actionable ideas that make a real difference now

We develop workable strategies, we make strategies work - so often a great strategy has poor implementation or technology is implemented without a clear goal.  ThoughtBurst helps you avoid this gap through our experience, expertise and specialized C-SOAR™ methodology. Alignment of operations to support a strategy is critical to the success of any transformation.

Easy to do business with - This includes contracting, resourcing and commercial arrangements Openness and trust at all times - Integrity and trust is our mantra, not a marketing afterthought

Relentless client focus - We focus on delivering the best solution for each client, not on selling product or "force-fitting" a solution

Innovative methods and tools - We believe that methods and tools should support, not replace consultants, leaving our people to focus on value-add ideas and client specific innovations