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*Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Some have just concierges but no butlers. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! From here, the sky is quite litterally the limit. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. The standard phone in your suite has these same numbers pre-programmed as well. This site does not include all credit card companies or all available credit card offers. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Are drinks packages worth the price? If anyone has given us outstanding service, we will tip extra at the end of the week. Part Time Real Estate, Leasing Consultant. hoping our third time in april actually results in an escort! Hey! This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. the grandson had a meltdown and dad went to the room. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Tomorrow could be a plate of hand-made chocolates or a canap assortment. No balcony on Norwegian Dawn and Norwegian Star. Serve a welcome glass of Champagne upon arrival to your cabin. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. 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This is a question that we are often asked by guests. To find out more, please, Traveling with a group of people? Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Double balcony is offered on Norwegian Dawn. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Help you plan and execute a cocktail party you host in your suite. Is your point person for information on ship happenings day-to-day. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Here are a few threads that might help (some even with pics! They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Started August 27, 2021, By In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. The Haven has plenty of space for guests to lounge and relax. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Guests will experience a vacation different that that typically found onboard. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. It works every time, and I get my soda fix. 19952023, The Independent Traveler, Inc. Learn more. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Enrollment required. He/she isn't just "yours". He said "Let me bring dinner to you" and I was glad of the offer. For drinks, we tip $1/$2 per drink. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Learn more. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. We used the butler very little outside his duties, most of which could easily have been done by the room steward. The concierge can also help you plan special occasions and celebrations. What is the cheapest month to book a cruise? You'll feel like a VIP -- and you are one! Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. You can book a Concierge-level cabin to unlock . As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Handy when away from your cabin to call cabin mates or order services. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). But if you're cruising The Haven, you're in for a special treat. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Windstars 2023/24 Middle East program kicks off in November. ft.*, your Family Suite sleeps up to six* guests. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. An aft-facing suite would include a butler/concierge. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Guide and tips to Norwegian Cruise Lines The Haven. I would have found that to be unacceptable too. What they can do though is virtually everything in between. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. *Square footage and stateroom configuration and capacities vary by ship. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. 574 sq. [CDATA[ Luxurious details such as platinum keycard to stateroom. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. A line-by-line guide, The 5 best cabin locations on any cruise ship. As each course came out the butler delivered it to the room. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. TPG values it at $1,600. Copyright 2023 Northstar Travel Media, LLC. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. By the concierge left us behind. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). With up to 598 sq. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. To add to the above, your butler and concierge are shared with other guests. Just be reasonable in your requests and expectations. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. With Europe-trained butlers, there is no request that is to challenging for them to handle. Uber Cash and Uber VIP status is available to Basic Card Member only. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. DECK 19. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Your butler will also remember your preferences and attend to your every need. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. What is Norwegian Cruise Lines largest ship? This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Stay close to them with our convenient connecting staterooms. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. A neat chance. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Please view our advertising policy page for more information. CC Help Jenn The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. We've booked a suite next year, a spa suite. Many cruise ships don't have any concierges or butlers at all. I love Schweppes bitter lemon, but it's not distributed where I live. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. LauraS Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. Champagne, custom selection of liquor, fruit, bottled water and sodas. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. The same cabin called 3 times. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Find the right card for you. Overall a very nice experience. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. DECK 16. Did you mention that you love grapes? Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. In one case I waited in the Lounge for my Butler escort. Your daughter's Quinceaera is a special event in life. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Planning a cruise for the coming year? Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. There is another thread about tipping the Butler good luck with that one. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. Another thing to consider doing is to fill out Hero cards for the workers. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. They also supervise the room steward and makes sure things are done properly. So we'll be trying that out next summer! Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. To find out more, please. CC Help Jenn ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. When we talked to the butler, she said, "I'll bring you a menu. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Minisuite is a balcony room with a slightly bigger bathroom. Enrollment required. The high annual fee is only worth it if youre taking full advantage of the cards benefits. This website uses cookies. I admittedly didn't read through them all but it's a good starting point at least! The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. But the extra services are the real reason cruisers love Disney's Concierge level. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Next morning I could hobble so was able to go to the restaurant albeit slowly. Full Time, Part Time position. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. to observe the boarding process and see how smoothly it worked. These stories will help: A beginners guide to cruise line loyalty programs. Part of that service comes with even more perks if you sail in The Haven and Suites. By continuing to browse the site you agree to our use of cookies. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Available on Norwegian Dawn and Norwegian Star. Enjoy the amazing views together on your large, private balcony. Compare the cost in points or miles to cash, and see which option is best. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. No. Cocktail party with the cruise ships officers. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details.