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Technical support. You must not establish a link from any website that is not owned by you. I had talked to 2 other reps there and they did not help AT ALL! Please email us at resolution@lucyinthesky.email so we can assist you further. CABLE TV. Every item was shipped separately and weeks after stating they were stated to arrive. We're so glad that our customer service team was able to assist you. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. Please use the following size guide to help determine your size of clothing. All orders are subject to availability and confirmation of the order price. Thanks for your feedback. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Caveat emptor. Have e-mailed twice in the last week with no response! We're sorry to hear about the sequin issues on the dress. The complete opposite of lawyer James, Nathan is carefree and fun. Not worth the hassle and loss of money. Hi Jay, Your card will be debited immediately upon authorization being received. Followed up shortly after the purchase to make sure everything was ok. . Number of comments: 0 Shipping I need to change my address or order, how do I do this? Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? It is an eligible payment method for all U.S orders over $35. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. Excellent Customer Service, Quality Name Brands. ADD ONS. Thanks for your feedback. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. -Kate. They have a wide variety of clothes and accessories for men, women, and children. They charge so much and the quality is so bad. It was also incredibly short it looked fine on the tall super models, but on someone who's 5'0, the slit was ABOVE my underwear so whack, will never shop here again. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. Thanks for your feedback. Review. Oh no! For my troubles, I've been offered a $25 store credit. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Lucy In The Sky consumer reviews, complaints, customer service. We want to make sure this gets refunded immediately. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. How useful is that if the items never come? She offered me advanced credit and provided easy instructions to do so. Sky Phone Number 2. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, We're so sorry to hear that you had issues with your order. She responded quickly and answered all my questions. I'm so frustrated because they don't have a phone number. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. Do you agree with Lucy in the Sky's 4-star rating? Pepper's Lonely Hearts Club Band. -Kate. Account and billing. Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. It is the size of a T-shirt. "lucy in the sky. We're so glad you were able to utilize our 24/7 chat! However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. We ordered a dress on 9/6. We're so sorry to hear that there was an issue with your order. You may store, print and display the content supplied solely for your own personal use. Published by 9138-4529 Quebec Inc. on 2022-08-31. I am doubtful now the dress will come in time (or ever) for my event. We're sorry to hear that you had issues with your order. Thanks for your feedback. Hi Grace, Thanks for your feedback. Email: shop@lucyinthesky.email - replies within 24 business hours. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Thanks for your feedback. I was told I could pay the difference on more expensive dress that may be able to be delivered faster. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. Please email us at resolution@lucyinthesky.email so we can assist you sooner. - Kate. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. Thanks for your feedback. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. lucy in the sky. BROADBAND. my party is april 10. Great customer service. You're better off getting your dresses from Shein cheaper, higher quality and at least give refunds. Hi Carol, Thanks for your feedback. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. Completely different material than pictured. Great experience :). Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. Registered: 04-01-2009. on 10-08-2013 09:47. We're so sorry to hear about the order. GetHuman does not work with Sky's customer support operations, directly or in any . I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? If you need your dress for a specific date you might want to find a different one. I used the chat feature again in January to try to figure out where my two other dresses were. - Kate. Shop Lucy in the Sky Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. If they don't offer refunds, they should have made this much more clear during purchase. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Lucy in the sky is a great company from products to customer service I am always satisfied. Sky Support Email. We may contract with other. Not to mention that the slip underneath hardly covers anything. We're sorry to hear about your disappointment with our return policy. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 The dress did not fit correctly and they will only give you credit no refund. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Shipping was supposed to be 5 business days. They're all photographed wearing size Small. This has been quite frustrating. The customer service is out of this world. I had to do a charge back from my credit card company to get my refund back. Hi Chris! Please email us at resolution@lucyinthesky.email so we can look into your refund. In the case of any expired store credits, we will gladly issue another current one for the same value. Our privacy policy, which sets out how we will use your information. 90015 Hi Veena, Thanks for your feedback. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. They just keep everyone's money, don't send anything. Do not buy from them. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Any orders cancelled within 14 days of being placed can be cancelled for store credit. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! Order took over 2-4 weeks to be delivered. Check out what 6,864 people have written so far, and share your own experience. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. 2023 Trustpilot, Inc. All rights reserved. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. - Check in with your local post office, as packages are often held there for pick up. Most dresses are see through material with zippers stuck. All orders are subject to availability and confirmation of the order price. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.