andypritchard's blog

Cognitive Customer Engagement is Here!

Cognitive computing has matured dramatically in the last few years. It is now capable of fulfilling its longstanding but unrealized promise of assisting humans to make effective decisions on complex issues absent of pre-conceived bias. It can do this based on millions of data points, and use learning of what has, and hasn't been successful in the past. These capabilities are made possible through advances in a number of key technologies: